Shipping & Return Policy

📦 Shipping & Delivery Policy

📍Delivery Options & Rates

Jewellery

Handbags

Method	Cost	Delivery Time	Notes
Standard Shipping	$18 USD	7–14 business days	FREE on orders over $350 USD

🛍️ Ordering jewelry and handbags together? The handbag shipping rate will apply to your entire order.

🌐 We ship worldwide. Orders are delivered with full tracking

🆓 Free shipping thresholds apply to all orders worldwide:
• Jewelry: Free on orders over $60 USD
• Handbags: Free on orders over $350 USD

All U.S. orders include duties and taxes — no extra charges at delivery.

🔧 Processing Time

All orders ship within in 1–3 business days (Mon–Fri, excluding public holidays).

⏱ Total delivery time = Processing time + Shipping time

🚚 Order Tracking

Tracking details will be emailed once your order ships.

🔄 Return & Refund Policy

❌ Order Cancellations

Orders are processed immediately and cannot be cancelled once confirmed.

✅ Return Eligibility

Items may be returned within 30 days of delivery, provided they are:

🔁 How to Return

Email support@a2k.london with your order number and reason.

Ship the item (with tracking) to the address we provide via email.

Return shipping is the customer’s responsibility.

Refunds are issued within 14 days of return approval.

ℹ️ Additional Notes

A 10% restocking fee applies to non-defective returns.

Shipping fees are non-refundable.

International returns must follow the same policy.

Defective or incorrect items?

📞 Need Help?

Email us anytime at support@a2k.london

📍 Business address: Unit 1002, 10/F, Global Gateway Tower, 63 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong SAR