- 5 stars: 1 (50%)
- 4 stars: 0 (0%)
- 3 stars: 1 (50%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
So this earrings really aren't from London or designed or made in London. They are made in China and although they look lovely on the photos they are very cheap looking in person. In addition they took a very long time to arrive and I was very disappointed because it was for a special event. I contacted them for a return and of course I would be willing to pay the return fees but what they don't tell you on their website is you have to pay a postage back to Hong Kong! They have a very poor trust rating.
Hi Geralyn,
Thank you for sharing your feedback. We’re sorry to hear that the earrings did not meet your expectations.
We would like to clarify a few points for future customers. A2K London is a London-inspired accessories brand headquartered in Hong Kong, as stated on our About A2K page. Our pieces are produced through our international manufacturing network, and we do not represent our products as being made in London.
Your order was placed on August 10 and delivered on August 22, within our published standard delivery timeframe of 7-14 business days.
We also publish our return terms on our Shipping & Return Policy page. Customers are responsible for return shipping on non-defective returns, and our Hong Kong business address is displayed on the same page.
We understand that the earrings were not right for you, and we’re sorry for the disappointment. We appreciate your feedback and the opportunity to clarify this information.
A2K London
I'm thoroughly impressed - the product's quality is top-notch!
